Terms of Service

Eligibility and accounts

• You must be at least 16 years old and able to form a binding contract.
• You are responsible for activity under your account and for keeping your access secure.
• Sign-in is passwordless, through Google, Slack, or an email sign-in link.

The service

Knovvy lets you capture your screen and produce videos and step-by-step guides, edit and share them, and collaborate with a team. We may add, change, or remove features over time.

Acceptable use

You agree not to:

• Use Knovvy for unlawful purposes or to infringe the rights of others.
• Capture or share other people’s confidential or personal information without authorization.
• Attempt to disrupt, reverse engineer, or gain unauthorized access to the service.
• Resell or misrepresent the service.

Your content

• You own the content you create with Knovvy.
• You grant us a limited license to host, process, and display your content solely to operate and provide the service, including generating guides, transcripts, and AI output.
• You are responsible for your content and for having the rights to capture and share it.

Plans, billing, and cancellation

• Paid plans are billed through Stripe on a recurring basis until canceled.
• Team plans are billed per seat; seat counts may adjust as members join or leave.
• You can cancel at any time; access continues through the end of the current billing period. Fees are non-refundable except where required by law.

Intellectual property

Knovvy, including its software, design, and trademarks, belongs to us and our licensors. These Terms do not grant you rights to our brand or software except to use the service as intended.

Third-party services

Knovvy integrates with third parties such as Stripe, Google, and Slack. Your use of those services is subject to their own terms and privacy policies.

Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted or error-free.

Limitation of liability

To the fullest extent permitted by law, Knovvy will not be liable for indirect, incidental, special, or consequential damages, or for any loss of data or profits, arising from your use of the service. Our total liability will not exceed the amount you paid us in the twelve months before the claim.

Termination

You may stop using Knovvy at any time. We may suspend or terminate access if you violate these Terms or to protect the service. You can export your content before terminating.

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the date at the top of this page. Continued use after changes means you accept them.

Governing law

These Terms are governed by the laws of the United States and the state in which Knovvy is established, without regard to conflict-of-laws rules.

Contact

Questions about these Terms? Email us at support@knovvy.app.